Legal
Privacy Policy
Your privacy matters to us. This policy explains how Shiwa Krishi Farm handles information shared through our website.
Last updated: September 2026
1. Information We Collect
When you contact us, submit an enquiry, place an order request, or request a milk subscription, we may collect information such as your name, phone number, email address, delivery location, product details, delivery preferences, and messages you provide.
2. How We Use Your Information
We may use the information you provide to:
- Respond to product enquiries and customer requests.
- Process and manage orders or delivery requests.
- Arrange milk subscriptions and deliveries.
- Contact you about your enquiry or subscription.
- Provide customer support.
- Improve our products, services, and website.
3. WhatsApp Communication
Our website may provide WhatsApp links to make it easier for you to contact us. When you choose to use WhatsApp, your communication is handled through WhatsApp and is also subject to WhatsApp's own terms and privacy policies.
Our website does not automatically send WhatsApp messages on your behalf. You choose whether to open WhatsApp and send the prepared message.
4. Sharing of Information
We do not sell or rent your personal information. We may share information when reasonably necessary to fulfil an order, arrange delivery, respond to your request, operate essential website services, or comply with applicable legal requirements.
5. Data Security
We take reasonable measures to protect information submitted through our website from unauthorized access, misuse, alteration, or disclosure. However, no method of transmitting information over the internet can be guaranteed to be completely secure.
6. Cookies and Analytics
Our website may use cookies or similar technologies that are necessary for website functionality. If analytics services are enabled, they may collect information about how visitors use the website.
7. Third-Party Services
Our website may contain links or integrations with third-party services such as Google Maps, WhatsApp, and social media platforms. These services have their own privacy policies and terms.
8. Your Information
If you have questions about information you have submitted through our website, you can contact Shiwa Krishi Farm using the contact details provided on our website.
9. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes to our website, services, or applicable requirements. Updates will be published on this page with a revised date.
10. Contact Us
If you have questions about this Privacy Policy, please contact Shiwa Krishi Farm through the contact details provided on our website.